McGuckin Hardware Epicor Eagle Inventory and Purchasing Case Study

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McGuckin Hardware Epicor Eagle Inventory and Purchasing Case Study

Hardware retailer reduced purchasing staff 27% and improved inventory accuracy for 150,000 SKUs using Epicor Eagle and Training on Demand.

Published

June 4, 2026

Read time

3 min read

Source

McGuckin Hardware, a single-location retailer in Boulder, Colorado, migrated from Epicor Dimensions to Epicor Eagle to address inventory control across 150,000 SKUs. The implementation delivered accurate suggested orders, order point calculations, Eagle Mobile scanners, and Compass analytics. Purchasing headcount dropped from 18 to 13 buyers while Dynamic Promotions and a planned Customer Loyalty module expanded marketing capabilities. Self-paced Training on Demand videos supported rapid employee onboarding and process standardization.

Key takeaways

Inventory accuracy improved through Eagle, Compass analytics, and mobile scanning for 150,000 SKUs

Purchasing department reduced from 18 to 13 buyers using automated suggested orders and order points

Training on Demand enabled role-based, 10-minute video modules that accelerated system adoption

Dynamic Promotions supported complex offers such as buy-one-get-one-free at point of sale

Customer self-service portal reduced back-office billing inquiries and improved service levels

Market overview

SCR methodology note

Vendor landscape

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Important consideration

Original Source

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