Case studies
MES

McDonald Garden Center Epicor Eagle MES Implementation Case Study

Case study of how McDonald Garden Center used Epicor Eagle to manage multi-location retail operations, live plant inventory, and department-level performance reporting.

Published
June 4, 2026
Read time
3 min read
Source

McDonald Garden Center, a three-location lawn and garden retailer, implemented Epicor Eagle to handle complex operations including live plant inventory transfers, landscape division tracking, and multi-store visibility. The system accelerated checkout by 12 percent, reduced cashier training time, and enabled real-time inventory movement between locations. Department-level profit and loss reporting helped increase gross margins by 4.5 points over six years through targeted labor and sales adjustments.

Key takeaways

Multi-store inventory visibility reduced excess purchases by enabling transfers between locations

Department-level P&L reporting supported 4.5-point gross margin improvement over six years

Live plant inventory tracking across production, retail, and landscape divisions improved profitability visibility

Checkout speed increased 12 percent and cashier training time reduced by two days

Real-time reporting enabled twice-monthly performance reviews with store and department managers

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration