
Matthews International TMS Implementation Case Study: Visibility and Automation
Case study showing how Matthews International replaced manual carrier invoicing and limited carrier options with a centralized TMS to improve routing, reduce manual work by 80%, and enable data-driven fleet decisions.
Matthews International, a global memorialization products manufacturer with 70 DCs and operations across four continents, implemented BluJay Solutions TMS to centralize transportation execution. The project eliminated paper-based invoicing, expanded carrier options through the Global Trade Network, and introduced routing guides and real-time visibility. Results included 80% reduction in manual invoices, improved routing compliance, and the ability to manage both private fleet and common carriers on one platform.
Centralized TMS replaced manual paper processes across 70 DCs and multiple regions
WebSettle functionality cut manual carrier invoices by 80 percent
Expanded carrier base via Global Trade Network improved routing options and rate competition
Single-instance platform enabled data-driven decisions for private fleet versus for-hire mix
Real-time track and trace plus embedded RFP tools supported ongoing network optimization