Matalan Supply Chain Transformation with Manhattan WMS Case Study

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Matalan Supply Chain Transformation with Manhattan WMS Case Study

Case study of Matalan upgrading Manhattan WMS across two UK DCs to increase ecommerce capacity, shorten replenishment cycles, and enable flexible omnichannel fulfillment.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Matalan upgraded its Manhattan Warehouse Management System during COVID-19 lockdown to support rapid ecommerce growth and peak demand. The project split fulfillment between Corby DC for store replenishment and Knowsley DC for online orders, delivering higher throughput, reduced stockouts, and improved cut-off times. Implementation was completed remotely, on time and under budget, giving Matalan greater flexibility to route orders across channels while maintaining profitable margins.

Key takeaways

WMS upgrade completed remotely during COVID lockdown with zero major issues

Knowsley DC scaled for ecommerce while Corby improved store replenishment speed

Split pick faces and reduced replenishment frequency lowered out-of-stocks

Shorter order cut-off times and higher accuracy enabled more flexible customer delivery options

Cloud WMS delivered extra hour of daily ecommerce production through reduced maintenance downtime

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration

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