Maintenance Supply Distributor ERP Implementation Case Study

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MES

Maintenance Supply Distributor ERP Implementation Case Study

Case study of Central Wholesalers replacing legacy system with Epicor Prophet 21 for real-time web integration and reduced manual processes.

Published

June 4, 2026

Read time

3 min read

Source

Central Wholesalers, a 420-employee maintenance supply distributor, implemented Epicor Prophet 21 ERP in 2010. The system replaced a 13-year-old legacy platform and delivered integrated B2B web capabilities, automated purchasing, and built-in reporting. Results included reduced paper usage, remote order entry, and lower IT dependency for daily operations.

Key takeaways

Replaced 13-year legacy system with distribution-specific ERP

Enabled real-time inventory and pricing on B2B website

Eliminated 5-6 cases of paper weekly in purchasing replenishment

Allowed remote sales order entry without additional IT support

Reduced report generation workload through built-in analytics

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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