Maintaining Family Culture with SAP SuccessFactors in Professional Services
Case study shows how delaware International used SAP SuccessFactors to centralize HR data, enable continuous feedback, and preserve company culture during growth.
Delaware International replaced spreadsheet-based HR processes with SAP SuccessFactors Employee Central, Performance & Goals, and Learning. The cloud platform integrates with SAP S/4HANA Cloud, giving HR a single source of employee data for project staffing, training planning, and real-time performance management. Results include 12 percent less HR admin time, 5 percent lower training cancellation costs, and sustained alignment with core values across 1,700 employees in 13 countries.
Single employee data platform replaced fragmented spreadsheets and improved workforce visibility
Continuous performance feedback replaced annual reviews and increased employee motivation
Training demand tracking reduced cancellation costs by 5 percent and improved course relevance
Mobile-enabled HR processes cut administration time by 12 percent
Unified HR system supported retention of family culture while scaling to 1,700 employees
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