Case studies
SCP

Lush Case Study: Arkieva Demand, Inventory, and Financial Planning

Case study of Lush North America replacing Excel with Arkieva for centralized demand planning, inventory optimization, and financial planning across 250+ retail locations.

Published
June 4, 2026
Read time
3 min read
Source

Lush North America implemented Arkieva Demand Planning, Inventory Optimization, and Financial Planning modules to replace manual Excel processes. The solution centralized demand data, enabled automated forecasting at SKU level, and provided on-the-fly reporting for manufacturing and sales teams. The cosmetics retailer sought greater agility to manage volatile demand and year-over-year growth while maintaining data integrity across its handmade, sustainable product lines.

Key takeaways

Replaced error-prone Excel sheets with unified demand planning platform

Automated forecasting at detailed product level improved planning accuracy

On-the-fly reporting reduced management report generation from days to minutes

Improved inventory visibility supports optimal stock levels across 250+ locations

Financial planning module links demand changes directly to revenue projections

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration