Logan Trading Company Epicor Eagle MES Implementation Case Study

Case studies

MES

Logan Trading Company Epicor Eagle MES Implementation Case Study

Case study showing how Logan Trading Company replaced manual inventory and POS processes with Epicor Eagle to gain real-time visibility and support a loyalty program.

Published

June 4, 2026

Read time

3 min read

Source

Logan Trading Company, a 50-employee lawn and garden retailer in Raleigh, North Carolina, implemented Epicor Eagle in 2004 to automate inventory, point-of-sale, and accounting for 22,000 SKUs including perishable stock. The system enabled accurate tracking, faster buyer workflows, and a loyalty card program that added over 4,000 members in the first year and delivered 30-40% email response rates. Real-time data improved margin visibility, reduced shrinkage, and supported targeted promotions for repeat customers.

Key takeaways

Replaced paper-based inventory with automated real-time tracking across 22,000 SKUs and perishable goods

Loyalty program captured 11,000+ customer records and produced 30-40% email marketing response rates

Improved buyer efficiency and reduced labor hours for inventory management tasks

Provided visibility into margins, shrinkage, and sales concentration among repeat buyers

Enabled data-driven promotions and inventory decisions that supported business growth

Market overview

SCR methodology note

Vendor landscape

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Important consideration

Original Source

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