Case studies
WMS

LINHARDT Improves SAP SD Billing with Customer Connection Program

Case study showing how LINHARDT used SAP Customer Connection to enhance SAP SD billing functionality without custom development.

Published
June 4, 2026
Read time
3 min read
Source
SAP

LINHARDT GmbH & Co. KG, a German mill products manufacturer with 1,100 employees, participated in the SAP Customer Connection program to influence standard development for the SAP SD billing function. The initiative replaced third-party point solutions and custom code with standard SAP enhancements. Results included improved usability, faster process execution, and the ability to attach documents to delivery orders.

Key takeaways

SAP Customer Connection enables customers to shape standard SAP SD functionality

Reduced reliance on custom developments and third-party billing tools

Added navigation profile and delivery order attachment capabilities

Shortened project timelines through direct SAP collaboration

Expanded professional network with other program participants

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration