LifeCare Assurance Company Epicor HCM HRIS Implementation Case Study
Case study of LifeCare Assurance replacing legacy HR system with Epicor HCM to add self-service, reduce paperwork, and improve reporting.
LifeCare Assurance Company, an insurance provider, implemented Epicor HCM after its prior HR system lacked manager and employee self-service. The solution enabled streamlined performance reviews, reduced open enrollment paperwork, and provided strong reporting and organizational charting. Minor customizations addressed California overtime rules and benefit calculations while maintaining out-of-the-box functionality.
Epicor HCM delivered manager and employee self-service without heavy customization
Open enrollment paperwork and performance review processes were streamlined
TimeSheets module handled California-specific overtime calculations
Reporting suite supported salary planning, absence tracking, and client billing
Single system became central source for employee data and organizational charts
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