LifeCare Assurance Company Epicor HCM HRIS Implementation Case Study

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LifeCare Assurance Company Epicor HCM HRIS Implementation Case Study

Case study of LifeCare Assurance replacing legacy HR system with Epicor HCM to add self-service, reduce paperwork, and improve reporting.

Published

June 4, 2026

Read time

3 min read

Source

LifeCare Assurance Company, an insurance provider, implemented Epicor HCM after its prior HR system lacked manager and employee self-service. The solution enabled streamlined performance reviews, reduced open enrollment paperwork, and provided strong reporting and organizational charting. Minor customizations addressed California overtime rules and benefit calculations while maintaining out-of-the-box functionality.

Key takeaways

Epicor HCM delivered manager and employee self-service without heavy customization

Open enrollment paperwork and performance review processes were streamlined

TimeSheets module handled California-specific overtime calculations

Reporting suite supported salary planning, absence tracking, and client billing

Single system became central source for employee data and organizational charts

Market overview

SCR methodology note

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Important consideration

Original Source

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