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TMS

LF&E Case Study: Paragon TMS for Pharmaceutical Cold Chain Logistics

Case study showing how LF&E Refrigerated Transport uses Paragon routing software to achieve 98.9% first-time delivery success in regulated pharma and healthcare sectors.

Published
June 4, 2026
Read time
3 min read
Source

LF&E Refrigerated Transport delivers temperature-controlled pharmaceutical and clinical trial products across the UK under strict GDP and GCP compliance. The company implemented Paragon Multi Depot Routing and Scheduling with street-level mapping to create daily plans that accommodate timed delivery windows, patient interactions, and product checks. The system enabled 98.9% first-time delivery success for 1,500 weekly consignments, supported depot location modeling that identified an 800-mile daily route saving, and scaled to multi-depot operations for nationwide coverage.

Key takeaways

Achieved 98.9% first-time delivery success rate for 1,500 weekly pharma consignments

Used Paragon business modeling to evaluate new depot locations and identify 800-mile daily route savings

Accommodated variable delivery times for Direct-to-Patient clinical trials and elderly patient interactions

Upgraded from single-depot to multi-depot routing to support new MHRA-approved Northampton facility

Maintained GDP and GCP compliance while maximizing refrigerated fleet and driver utilization

Market overview

SCR methodology note

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Important consideration