LeSaint Logistics Manhattan SCALE WMS Implementation Case Study

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LeSaint Logistics Manhattan SCALE WMS Implementation Case Study

Case study detailing how LeSaint Logistics replaced a homegrown system with Manhattan SCALE to gain scalability, reduce labor costs, and compete with larger 3PLs.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

LeSaint Logistics, a 3PL operating 15 warehouses across the US, implemented Manhattan SCALE after its legacy system could not support growth or diverse customer compliance requirements. The solution delivered 25% faster RF turnaround times, 9.5% labor savings, $150K annual labeling cost reduction, and real-time customer visibility via web portal. Manhattan SCALE enabled LeSaint to win business against providers seven to eight times larger while maintaining customized service levels.

Key takeaways

Manhattan SCALE replaced inflexible homegrown WMS to support 150 customers with unique compliance needs

RF dock-to-stock and stock-to-ship times improved 25%; non-RF times improved 5%

Labor productivity gains reached 9.5% and pallet labeling cut costs by $150,000 annually for select accounts

Real-time web portal reduced customer service inquiries by two hours per day

Manhattan SCALE became a competitive sales asset, helping LeSaint win against much larger 3PL competitors

Market overview

SCR methodology note

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