Case studies
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Leon's Car Care Center Epicor AConneX Parts Ordering Case Study

Case study showing how Leon's Car Care Center uses Epicor AConneX and R.O. Writer to generate repair orders and source parts in minutes from distributor inventory.

Published
June 4, 2026
Read time
3 min read
Source

Leon's Car Care Center, a three-location automotive repair business in Eureka, California, integrated Epicor AConneX with its R.O. Writer shop management system to connect directly to Six Rivers Warehouse's Epicor Cover-to-Cover catalog. Service writers use VIN lookup to identify parts, view specifications and pricing, and place electronic orders that are delivered within 30 minutes. The system eliminated phone-based ordering for 90 percent of the shop's 800 monthly parts orders and enabled same-day repair promises backed by real-time inventory data.

Key takeaways

AConneX integration allows direct access to distributor inventory without phone calls to the parts counter.

VIN-based lookup in Cover-to-Cover provides photos, specs, installation guides, and pricing for accurate estimates in minutes.

90 percent of Leon's 800 monthly parts orders are placed electronically, supporting same-day repair commitments.

Distributor Six Rivers reduced phone staff needs and grew order volume without adding headcount.

Both repair shop and distributor increased productivity and order accuracy through shared electronic catalog data.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration