Case studies
MES

Lawn and Garden Retailer Improves Inventory Accuracy with Epicor Eagle

Alsip Home & Nursery uses Epicor Eagle N Series, Inventory Planner, and Mobile Manager to maintain real-time inventory visibility and improve purchasing decisions.

Published
June 4, 2026
Read time
3 min read
Source

This case study details how Alsip Home & Nursery, a two-store lawn and garden retailer, implemented Epicor Eagle N Series and related modules to address inventory accuracy, purchasing efficiency, and payment processing costs. Key applications include Inventory Planner for stock forecasting, Compass for reporting and collections, Mobile Manager for tradeshow buying, and Payment Exchange for reduced processing fees. The retailer reports better customer satisfaction through accurate stock levels and $17,000 in payment savings within seven months.

Key takeaways

Real-time quantity-on-hand data enables accurate inventory management and higher customer satisfaction

Inventory Planner supports forecasting and reduces excess stock investment for seasonal merchandise

Mobile Manager allows buyers to check stock levels and place orders directly at distributor tradeshows

Compass reporting automates customer balance tracking and streamlines collections processes

Payment Exchange cut credit card processing costs by $17,000 in the first seven months

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration