Case studies
WMS

Lamps Plus WMS Implementation: Accuracy and DC Efficiency Gains

Case study of Lamps Plus replacing legacy WMS with Manhattan Associates to raise inventory accuracy, eliminate physical counts, and reduce DC staffing.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Lamps Plus, a 45-store specialty lighting retailer, moved to an 800,000 sq ft DC and implemented Manhattan WMS plus Labor Management on IBM i. The system enforced scan-based workflows, integrated LXE mobile devices for hands-free picking, and triggered perpetual cycle counts. Results included 98-99.8% inventory accuracy, 99+% store fill rates, elimination of manual processing and physical inventories, and lower labor requirements while supporting assortment growth.

Key takeaways

Inventory accuracy rose to 98-99.8% with enforced scan validation

Physical cycle counts eliminated; perpetual counts run automatically

Store fill rate reached 99+% with improved slotting and put-away

DC staffing reduced while handling expanded SKU count and volume

Zero shipping disruption during go-live at new 800,000 sq ft facility

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration