Case studies
WMS

Lamps Plus Manhattan Active POS Omnichannel Implementation Case Study

Case study of Lamps Plus replacing legacy POS with Manhattan Active POS to enable unified commerce across 36 stores.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Lamps Plus implemented Manhattan Active Point of Sale to replace an aging legacy system lacking omnichannel visibility. The cloud-native solution delivered 35 percent faster transaction throughput, automatic upgrades every 90 days, and integrated capabilities including gift cards, secure payments, loyalty capture, and in-store web returns. Implementation across 36 stores was completed in six months with under one hour of associate training.

Key takeaways

35 percent increase in POS throughput for scanning, payment, and receipts

Implementation completed in six months across 36 retail locations

Automatic cloud upgrades delivered every 90 days with no manual intervention

Less than one hour average training time for store associates

Unified customer data access enabling omnichannel fulfillment options

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration