
Lamps Plus Manhattan Active POS Omnichannel Implementation Case Study
Case study of Lamps Plus replacing legacy POS with Manhattan Active POS to enable unified commerce across 36 stores.
Lamps Plus implemented Manhattan Active Point of Sale to replace an aging legacy system lacking omnichannel visibility. The cloud-native solution delivered 35 percent faster transaction throughput, automatic upgrades every 90 days, and integrated capabilities including gift cards, secure payments, loyalty capture, and in-store web returns. Implementation across 36 stores was completed in six months with under one hour of associate training.
35 percent increase in POS throughput for scanning, payment, and receipts
Implementation completed in six months across 36 retail locations
Automatic cloud upgrades delivered every 90 days with no manual intervention
Less than one hour average training time for store associates
Unified customer data access enabling omnichannel fulfillment options