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Lamb Weston Implements SAP Hybris Cloud for Customer for Global Sales

Case study on Lamb Weston / Meijer implementing SAP Hybris Cloud for Customer to centralize customer data and improve sales processes across 100+ countries.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Lamb Weston / Meijer, serving EMEA, Russia, and Brazil, deployed SAP Hybris Cloud for Customer to consolidate customer and sales data into a single system. The implementation increased transparency between departments, enabled lead management, and supported customized sales processes. The company gained dashboards for user adoption tracking and prepared for future customer ticketing capabilities.

Key takeaways

Centralized customer and sales data across regions in one system

Improved cross-department collaboration through shared visibility

Implemented lead management and adoption dashboards

Customized sales processes to match business requirements

Leveraged prior SAP experience and partner support for rollout

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration