Kolok Standardises Warehouse Operations on Manhattan SCALE WMS

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WMS

Kolok Standardises Warehouse Operations on Manhattan SCALE WMS

Case study showing how Kolok replaced manual systems with Manhattan SCALE to manage growth across seven African distribution centres.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Kolok Unlimited, a major printer supplies distributor in Africa, implemented Manhattan SCALE to replace a card-based stock system that could not support rising transaction volumes. The WMS delivered RF scanning, real-time visibility, and productivity tracking in three primary DCs. Results included a 28 percent volume increase, 80 percent fewer picking errors, and stock-taking reduced from three days to several hours.

Key takeaways

Replaced manual card system with RF-enabled WMS across Johannesburg, Durban and Cape Town DCs

Volume grew 28 percent while picking errors fell 80 percent and stock shrinkage declined

Order turnaround improved to 15 minutes; stock counts shortened from three days to a few hours

Warehouse staff with limited IT experience trained on the system within one week

Integration with Microsoft Dynamics AX supported standardisation across the Bidvest subsidiary

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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