Kinnucan's Specialty Outfitter Expands Retail Operations with Epicor Eagle

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Kinnucan's Specialty Outfitter Expands Retail Operations with Epicor Eagle

Case study shows how Kinnucan's used Epicor Eagle, iNet eBusiness Suite, Compass, and Loyalty to grow from 7 to 13 locations while launching eCommerce and maintaining its paid loyalty program.

Published

June 4, 2026

Read time

3 min read

Source

Kinnucan's Specialty Outfitter implemented Epicor Eagle as its core business management system in 2012. The retailer integrated Epicor iNet for eCommerce, Eagle Compass for analytics and inventory control, and Eagle Loyalty to manage its fee-based customer program. These tools supported expansion across four states and enabled online sales growth targets from 2% to 6% of total revenue.

Key takeaways

Epicor Eagle supported scaling from 7 to 13 store locations in multiple states

Eagle Compass analytics improved inventory ordering, transfers, and reporting accuracy

Epicor iNet enabled eCommerce launch and multi-channel order fulfillment from stores

Eagle Loyalty preserved existing paid membership rules and customer data ownership

Integrated Epicor stack reduced reliance on manual product transfers between locations

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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