
Kiabi WMS Implementation: Manhattan Warehouse Management Case Study
How Kiabi replaced its proprietary WMS with Manhattan Associates to support 25% volume growth, faster deployments, and international expansion across five distribution centers.
Kiabi, a major European apparel retailer, outgrew its in-house warehouse management system due to capacity, flexibility, and visibility constraints. After selecting Manhattan Warehouse Management, the company deployed the solution across multiple sites using a replication model that reduced go-live times to 10 days. The system enabled real-time picking wave adjustments, improved order accuracy, and provided centralized control to support rapid store and volume growth.
Replaced legacy WMS that could not modify picking waves or scale with growth
Deployed Manhattan WMS across five sites using a 10-day replication model
Handled over 25% volume growth while maintaining accuracy and flexibility
Enabled order changes up to despatch and improved global supply chain visibility
Supported international expansion with centralized execution and fewer customizations