Case studies
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Kelseyville Lumber improves margins and inventory control with Epicor BisTrack

Case study showing how a single-location lumber supplier replaced legacy software with Epicor BisTrack to increase margins, reduce payroll, and gain in-house reporting.

Published
June 4, 2026
Read time
3 min read
Source

Kelseyville Lumber, a California lumber and building materials supplier serving both contractors and retail customers, implemented Epicor BisTrack to replace an aging legacy system. The software provided accessible sales analytics, role-specific dashboards, and integrated inventory and accounting tools. As a result, the company increased gross margins by two points, shifted DIY sales from 35% to 60% of revenue, reduced payroll and outsourcing costs, and regained control of inventory without external report writers.

Key takeaways

Margins increased two percentage points through improved sales and margin analysis by department

DIY sales grew from 35% to 60% of revenue after identifying buying patterns with BisTrack reports

Payroll and outsourced accounting costs reduced by bringing reporting and bank tasks in-house

Inventory control improved, delivering measurable cost savings in warehouse and receiving operations

Role-specific dashboards and workflow tools increased staff efficiency across POS and pro-sales teams

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration