Case studies
MES

Keim Lumber Epicor Catalyst MES Implementation Case Study

Case study of Keim Lumber replacing legacy Eagle with Epicor Catalyst to unify manufacturing, retail, and dispatch operations under one ERP.

Published
June 4, 2026
Read time
3 min read
Source

Keim Lumber, a 1911-founded single-site LBM operation in Ohio, implemented Epicor Catalyst to integrate hardwood lumber production, remanufacturing, retail sales, and delivery scheduling. The system replaced siloed processes with DDMS dispatch, BPM workflow alerts, millwork configurator pricing, and automated document management. Results included scheduling 330 daily deliveries with existing staff, faster custom millwork quotes, and reduced statement processing time.

Key takeaways

Unified ERP replaced separate manufacturing and retail systems for end-to-end visibility

DDMS dispatch enabled two staff to schedule up to 330 orders daily with electronic proof of delivery

BPM alerts accelerated order workflows between sales, billing, and operations teams

Millwork configurator allowed sales staff to price and create custom work orders without office handoff

Document management cut monthly statement processing from multiple days to under one day

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration