Case studies
WMS

KDU University College Improves Student Enrollment with SAP Hybris Cloud for Customer

Case study showing how KDU University College used SAP Hybris Cloud for Customer to centralize applicant data and improve enrollment tracking.

Published
June 4, 2026
Read time
3 min read
Source
SAP

KDU University College implemented SAP Hybris Cloud for Customer to replace fragmented contact management tools. The solution provided a 360-degree view of applicant interactions across marketing channels, enabling better segmentation, targeted communications, and performance tracking. Results include increased enrollments and improved insight into which recruitment channels perform best.

Key takeaways

Centralized tracking of applicant communications across all channels

Improved segmentation and data analysis for targeted outreach

Real-time visibility into marketing channel performance

Stronger relationship building with prospects and families

Enrollment targets exceeded after implementation

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration