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WMS

Karma Automotive SAP S/4HANA WMS Implementation Case Study

Case study showing how Karma Automotive deployed SAP S/4HANA and SAP Hybris to unify manufacturing, dealer, and customer operations for luxury hybrid vehicles.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Karma Automotive, a startup luxury plug-in hybrid manufacturer, replaced fragmented systems with SAP S/4HANA as its digital core. The implementation integrated SAP Fiori, SAP Hybris Commerce, and SAP Hybris Cloud for Customer to deliver real-time visibility across design, production, order management, and warranty processes. Results include one system of record, simplified dealer transactions, and mobile quality control that supports 100% customer satisfaction goals.

Key takeaways

SAP S/4HANA provided a single integrated platform replacing multiple legacy systems

SAP Hybris Commerce and Cloud for Customer enabled seamless dealer and customer transactions

Real-time data access via SAP Fiori supported in-the-moment operational decisions

Mobile quality inspection improved defect documentation and dealer visibility

Preconfigured industry processes accelerated rollout of new business models

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration