Case studies
WMS

John Christner Trucking Improves Driver Productivity with Manhattan Carrier

Case study showing how John Christner Trucking used Manhattan Carrier tools to recover productivity and equipment utilization after switching from paper logs to e-logs.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

John Christner Trucking, a temperature-controlled truckload carrier, transitioned to electronic logs in 2011 and experienced reduced efficiency and higher driver turnover. The company implemented Manhattan Carrier solutions including Driver&Load, Drop&Swap, Load Analyzer, and Profit Analyzer to automate load planning, manage driver hours, reduce deadhead miles, and support compliance. Results included an 8% increase in seated trucks, 1.8% more miles driven, lower deadhead miles, and ROI achieved within one month.

Key takeaways

E-logs reduced productivity and increased driver turnover, requiring new optimization tools

Driver&Load automated load-to-driver matching and improved visibility into hours and assignments

Drop&Swap enabled better management of last-minute loads, relays, and driver home time

Load Analyzer and Profit Analyzer reduced deadhead miles and supported network profitability planning

Seated truck count rose over 8%, miles driven increased 1.8%, and ROI was reached in one month

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration