Case studies
OMS

Jobar International Mobile Order Writing App Replacement Case Study

Case study of B2B supplier Jobar International replacing a mobile ordering app with Handshake to improve order capture, data upload, and processing speed at trade shows.

Published
June 4, 2026
Read time
3 min read
Source

Jobar International, a multi-brand B2B supplier with 700+ SKUs, moved from paper order forms and a high-maintenance mobile app to Handshake's order writing solution. The switch enabled real-time order sync, simplified barcode scanning, and reduced trade show order processing from three weeks to three days. IT and sales teams cite easier product and customer data management plus immediate order confirmations as key outcomes.

Key takeaways

Paper-based order capture at trade shows created three-week processing delays and lost sales

Initial mobile app failed due to difficult image and customer data uploads plus poor rep adoption

Handshake delivered intuitive navigation, fast barcode scanning, and real-time back-office sync

Trade show order processing time dropped from three weeks to three days after implementation

Aggregated reporting on daily totals and rep performance became immediately accessible

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration