Case studies
TMS

Jel Sert TMS Core Provider Program Case Study

Case study showing how a 3PL core provider program stabilized seasonal surges, improved on-time delivery 20%, and delivered consistent freight pricing for a high-volume food manufacturer.

Published
June 4, 2026
Read time
3 min read
Source

Jel Sert ships 80% of annual freezer bar volume in five months and needed reliable capacity plus consistent rates. C.H. Robinson implemented a dedicated core provider program that consolidated 25% of truckload volume, added intermodal and crossdock options, and enforced food-safety protocols. Results included a 20% on-time gain with a major retailer, expanded shipping modes, and stable pricing across lanes.

Key takeaways

Core provider model replaced fragmented carrier base with dedicated capacity and accountability

Intermodal conversion and crossdock consolidation reduced cost during peak and off-peak periods

On-time delivery rose 20% with largest retail customer while maintaining service levels

Dedicated account team and food-grade handling protocols improved daily execution

25% of total shipments moved under single 3PL relationship for pricing consistency

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration