
Jel Sert TMS Core Provider Program Case Study
Case study showing how a 3PL core provider program stabilized seasonal surges, improved on-time delivery 20%, and delivered consistent freight pricing for a high-volume food manufacturer.
Jel Sert ships 80% of annual freezer bar volume in five months and needed reliable capacity plus consistent rates. C.H. Robinson implemented a dedicated core provider program that consolidated 25% of truckload volume, added intermodal and crossdock options, and enforced food-safety protocols. Results included a 20% on-time gain with a major retailer, expanded shipping modes, and stable pricing across lanes.
Core provider model replaced fragmented carrier base with dedicated capacity and accountability
Intermodal conversion and crossdock consolidation reduced cost during peak and off-peak periods
On-time delivery rose 20% with largest retail customer while maintaining service levels
Dedicated account team and food-grade handling protocols improved daily execution
25% of total shipments moved under single 3PL relationship for pricing consistency