Case studies
WMS

Japan Tobacco International SAP S/4HANA Supply Chain Transformation

Case study of JTI's migration to SAP S/4HANA to unify finance, supply chain, and HR data for faster reporting and real-time visibility across 25 factories.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Japan Tobacco International replaced its legacy SAP ERP with SAP S/4HANA to consolidate data from finance, supply chain, and HR into one platform. The move enabled real-time supply chain visibility across 25 global factories and reduced reconciliation work. JTI used SAP Digital Business Services for process redesign and value assurance during a combined greenfield and brownfield implementation.

Key takeaways

Single SAP S/4HANA platform replaced multiple legacy systems for finance, supply chain, and HR

Real-time visibility implemented across 25 factories in 120 countries

Reconciliation effort reduced by consolidating data and automating reporting

Brownfield conversion preserved existing ERP configuration while adding new financial processes

SAP Digital Business Services supported process redesign and value assurance

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration