
J.M. Delaney Lumber Improves Efficiency and Cuts Costs with Epicor Eagle
Case study showing how a single-location Canadian lumber retailer upgraded from ECS Pro to Epicor Eagle, achieving paperless processes, faster training, and better inventory accuracy.
J.M. Delaney Lumber replaced its legacy ECS Pro system with Epicor Eagle to gain integrated accounting, improved reporting, and seamless data exchange with third-party estimating tools. The implementation delivered measurable savings through reduced paper use, faster statement processing, and fewer data entry errors. Inventory accuracy improved as order quantities became system-driven rather than memory-based, while training time for new staff dropped from one week to one day using Epicor Web modules.
Eliminated tractor-feed forms and filing, saving $10,000-$12,000 annually on paper
Integrated accounting removed need for separate financial system
Seamless upload of estimates reduced pricing errors and margin leakage
System-generated order quantities lowered excess inventory while preventing stockouts
Web-based training cut new-employee onboarding from one week to one day