
InTek Freight & Logistics MercuryGate TMS Intermodal Case Study
Case study showing how InTek reduced quote-to-book time to five minutes and achieved 30% annual growth using MercuryGate TMS for intermodal operations.
InTek Freight & Logistics, a North American LSP focused on door-to-door intermodal, implemented MercuryGate TMS in 2006. The cloud platform consolidated rate shopping, capacity search, tendering, and reporting into one system, replacing multiple legacy platforms and manual dray carrier calls. Results include sustained labor reduction, faster customer response, and successful conversion of truck freight to rail.
Quote-to-book cycle reduced from 10-15 minutes to five minutes per move
Single TMS platform replaced four or more legacy systems for intermodal rate and capacity search
30% year-over-year revenue growth attributed to faster response and lower labor cost
Cloud-based visibility enabled real-time updates and customer self-service reporting
Strong rail provider connectivity supported modal shift from truck to intermodal