Case studies
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Industrias Nigua ERP Implementation Case Study

Case study of Industrias Nigua replacing legacy systems with Epicor ERP to improve process efficiency and support growth in paper product manufacturing and distribution.

Published
June 4, 2026
Read time
3 min read
Source

Industrias Nigua, a 260-employee paper products manufacturer and distributor in the Dominican Republic, implemented Epicor ERP to replace internally developed software. The project aligned the system with a new process-driven strategy, integrated business functions, and enabled the company to act as both user and regional reseller. Implementation followed Epicor's Signature Methodology and went live in six months.

Key takeaways

Replaced limited in-house software with integrated ERP to support automation and growth

Selected Epicor ERP for manufacturing fit, Microsoft Office integration, and rapid deployment

Implemented in two phases: core ERP first, followed by planning and forecasting modules

Went live in six months using out-of-the-box configuration with minimal customization

Established Softnig as a Caribbean reseller partnership after successful rollout

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration