Case studies
WMS

Improving Performance and Profitability with SAP Analytics Cloud

Case study showing how delaware used SAP Analytics Cloud to unify project, financial, and operational reporting across 13 countries and eliminate data silos.

Published
June 4, 2026
Read time
3 min read
Source
SAP

delaware, an IT professional services firm, implemented SAP Analytics Cloud alongside SAP S/4HANA Cloud and SuccessFactors to gain real-time visibility into customer project performance, capacity utilization, and profitability. The solution replaced fragmented reporting processes with a single cloud platform that supports standard, ad-hoc, and planning analytics. Results include faster intervention on project issues, streamlined financial closes, and a single source of truth for 1,800 employees across 27 offices.

Key takeaways

Real-time connectivity to SAP S/4HANA Cloud, SuccessFactors, and third-party data via SAP Cloud Platform

Single version of truth for project progress, employee profitability, and financial metrics

Self-service BI and planning tools replaced manual, entity-specific spreadsheets

Faster issue detection and intervention on customer projects across 13 countries

Foundation for extending analytics to SAP Digital Boardroom for executive use

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration