IBM Sterling Distributed Order Management User Guide Release 9.1

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IBM Sterling Distributed Order Management User Guide Release 9.1

User guide covering order lifecycle management, shipment processing, service work orders, and procurement request handling in IBM Sterling OMS.

Published

June 4, 2026

Read time

3 min read

Source

This document details the Distributed Order Management module within IBM Sterling Selling and Fulfillment Foundation Release 9.1. It explains console navigation for order creation, release management, outbound shipments, container handling, service work orders, and procurement workflows. Screen-level instructions cover order search, status tracking, shipment splitting, appointment scheduling, and inventory visibility functions.

Key takeaways

Order Console supports search by status, item, date, address, and draft orders with detailed line and release views.

Outbound Shipment Console enables shipment creation, container packing, wave management, and carrier overrides.

Service Work Order functions include appointment booking, team member assignment, tool tracking, and serviced area validation.

Procurement request handling covers accept/reject workflows and transfer order processing between nodes.

Screens provide real-time visibility into order alerts, holds, audits, charges, taxes, and shipment status.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

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