HVAC Manufacturer WMS TMS Integration Case Study

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WMS

HVAC Manufacturer WMS TMS Integration Case Study

Case study of HVAC manufacturer implementing Manhattan WMS and TMS to shift to regional hub-and-spoke distribution, improving visibility, productivity, and delivery accuracy.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

This case study details how a global HVAC manufacturer and distributor replaced limited warehouse visibility with integrated Manhattan Warehouse Management and Transportation Management systems. The company redesigned its network from national to regional hub-and-spoke operations, enabling real-time order prioritization and variable cut-off times. Results include 50% productivity gains, shipping accuracy rising to 99.97%, and inventory accuracy to 99.53%, while lowering freight spend and shortening customer cycle times.

Key takeaways

Integrated WMS and TMS enabled regional hub-and-spoke distribution with real-time order control

Productivity rose 50% measured by cartons handled per person

Shipping accuracy improved from 98% to 99.97% and inventory accuracy from 97.5% to 99.53%

Emergency orders fulfilled in minutes and transportation freight spend reduced via consolidation

Project achieved targeted $25M EBIT improvement split between market share and productivity gains

Market overview

SCR methodology note

Vendor landscape

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Important consideration

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