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Humtown Products: Faster Response and Real-Time Insights with Epicor ERP

Case study showing how Humtown Products upgraded to Epicor ERP v10 to gain real-time reporting, faster quoting, and improved shop floor visibility in a metal casting operation.

Published
June 4, 2026
Read time
3 min read
Source

Humtown Products, a single-site foundry in Ohio, upgraded from an older Epicor system to Epicor ERP version 10. The new platform delivered faster system response, automated Business Activity Queries, and a touch-enabled interface. Integration via Epicor Service Connect enabled seamless data exchange with custom internal applications, while the product configurator supported complex pricing calculations. Results included quoting-to-production cycles of 15-30 minutes and near real-time project status updates every five minutes.

Key takeaways

Upgraded to Epicor ERP v10 for improved speed and responsiveness across quoting, order entry, and shop floor operations

Automated BAQ reports replaced manual lookups, delivering project status updates every five minutes

Epicor Service Connect enabled secure integration between ERP and Humtown's custom internal software

Product configurator handled complex calculations to support competitive, accurate pricing

Touch-enabled UI and drill-down dashboards improved data visibility for faster decision making

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration