HomeWorks Plumbing Fleet Management Case Study

Case studies

TMS

HomeWorks Plumbing Fleet Management Case Study

Case study showing how HomeWorks Plumbing used Azuga TMS to improve fleet maintenance, reduce downtime, and integrate with ServiceTitan and Wex.

Published

June 4, 2026

Read time

3 min read

Source

This case study details HomeWorks Plumbing's implementation of Azuga's TMS for a fleet of installation, plumbing, and HVAC vehicles. Fleet manager Megan Kroll highlights the platform's ease of installation, proactive maintenance alerts, and integrations that reduced DTC events to 5.36% versus the industry average of 22.7%. The study covers fuel management, driver safety scoring, and scheduling improvements that enabled accurate customer ETAs.

Key takeaways

Azuga enabled proactive maintenance scheduling, cutting reactive repairs and reducing DTC events to 5.36%.

ServiceTitan and Wex integrations consolidated dispatch, fuel, and maintenance data in one system.

GPS installation without taking vehicles off the road supported 90% utilization fleets.

Driver safety scores above 90 and maintenance alerts lowered accident and repair costs.

Accurate arrival notifications improved customer service and operational planning.

Market overview

SCR methodology note

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Important consideration

Original Source

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