HoMedics Supply Chain Visibility with Extended Enterprise Management

Case studies

WMS

HoMedics Supply Chain Visibility with Extended Enterprise Management

Case study shows how HoMedics implemented Manhattan Extended Enterprise Management to gain end-to-end shipment visibility, reduce inbound lead times, and improve retailer compliance.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

HoMedics faced complex supply chain issues after acquisitions expanded its global network, including 70-90 day inbound shipments, lack of ASN capability, and inability to generate compliant UCC128 labels. The company deployed Manhattan Extended Enterprise Management integrated with existing ERP and WMS to track orders, generate labels, manage returns, and provide real-time event updates from factory to delivery. Results included reduced chargebacks, improved compliance with top retailers, and better labor scheduling across US and UK operations.

Key takeaways

Extended Enterprise Management provided visibility 4-8 weeks before factory shipment for port and direct orders

Solution generated compliant shipping labels and ASNs in-house, eliminating chargeback risk

Real-time shipment tracking and exception management reduced inbound lead time variability

Integration with ERP eliminated duplicate data entry between order, warehouse, and carrier systems

Multi-site deployment supported both US fulfillment and UK inbound customs compliance processes

Market overview

SCR methodology note

Vendor landscape

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Important consideration

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