Home Hardware Builds Scalable WMS End-User Training in Four Months

Case studies

WMS

Home Hardware Builds Scalable WMS End-User Training in Four Months

Case study of how Home Hardware created 400 custom WMS training modules for three warehouses using Manhattan FastTrack and on-site instructional support.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Home Hardware, Canada’s largest dealer-owned hardware cooperative, implemented a Manhattan Associates WMS across three warehouses serving 1,100 stores. With Manhattan Educational Services, the company used FastTrack authoring tools and structured instructional design to build 400 training modules in under four months. The program enabled rapid rollout of new inventory, shipping, and receiving processes while transitioning internal teams to self-sufficiency.

Key takeaways

Developed 400 custom WMS training modules in four months for three warehouse sites

Used Manhattan FastTrack Capture and Producer for content authoring and management

On-site Manhattan training experts accelerated design, troubleshooting, and rollout

Internal team achieved self-sufficiency within three months for ongoing content updates

Training covered inventory management, shipping, receiving, and new warehouse processes

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

No items found.