Hoke Lumber Epicor Eagle MES Implementation Case Study

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Hoke Lumber Epicor Eagle MES Implementation Case Study

Case study showing how Hoke Lumber replaced Epicor Dimensions with Eagle to cut POS wait times, reduce statement runs from 4 hours to 30 minutes, and enable paperless invoice retrieval.

Published

June 4, 2026

Read time

3 min read

Source

Hoke Lumber, a 30-employee building materials supplier in Davidson, North Carolina, migrated from Epicor Dimensions to the Eagle MES platform. The move delivered immediate ROI through faster credit-card processing at any terminal, remote manager overrides, electronic statement delivery, and cycle-count inventory processes. Secure off-site data backup replaced nightly tape runs, while electronic signature capture improved special-order accuracy and eliminated paper filing delays.

Key takeaways

POS transaction speed increased by enabling credit-card processing at every terminal instead of a single station.

Monthly statement processing time dropped from 4 hours to 30 minutes via emailed and faxed delivery.

Invoice lookup and delivery reduced from 30 minutes to seconds with electronic retrieval.

Physical inventory counts completed in one day with cycle counting and single-screen corrections.

Secure daily and off-site PCI-compliant backups replaced one-hour tape processes.

Market overview

SCR methodology note

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Important consideration

Original Source

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