Hayneedle WMS Implementation: Centralized DC and Order Visibility

Case studies

WMS

Hayneedle WMS Implementation: Centralized DC and Order Visibility

Hayneedle consolidated three DCs into one central facility and replaced its legacy WMS with Manhattan Warehouse Management, Distributed Order Management, and Supply Chain Intelligence.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

The home-goods retailer faced inventory misalignment and low customer service levels across dispersed sites. After selecting a single Cincinnati DC, Hayneedle deployed Manhattan's Open Systems WMS for real-time inventory accuracy, Distributed Order Management for multi-site order orchestration, and Supply Chain Intelligence for visibility. Results included improved pick accuracy, higher shipping service levels, and scalable processes positioned for future growth.

Key takeaways

Legacy WMS lacked scalability and real-time inventory synchronization across multiple sites.

Consolidation into one central DC reduced shipping costs and improved fulfillment control.

Manhattan WMS delivered accurate, real-time inventory visibility and reduced order redundancy.

Distributed Order Management enabled seamless addition of future facilities.

In-house customer care combined with better fulfillment accuracy raised customer satisfaction scores.

Market overview

SCR methodology note

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