Hartville Hardware Improves Inventory Accuracy with Epicor Eagle

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Hartville Hardware Improves Inventory Accuracy with Epicor Eagle

Case study showing how Hartville Hardware used Epicor Eagle to raise inventory turns from 2.1 to over 4 and fully automate special orders.

Published

June 4, 2026

Read time

3 min read

Source

Hartville Hardware, a 305,000 sq ft single-location home center, replaced manual processes with Epicor Eagle Compass for reporting and Epicor Eagle Advanced Special Orders for order tracking. The changes delivered real-time visibility into 75,000 SKUs, enabled drop-ship decisions, and reduced special-order lookup time from 15 minutes to under one minute.

Key takeaways

Inventory turns increased from 2.1 to more than 4 after switching to drop shipping

Special-order lookup time reduced from 15 minutes to under 1 minute

Epicor Eagle Compass replaced RQ reports with on-demand, multi-dimensional analysis

Greater visibility supported daily low-margin and purchase-order decisions

Single-store operation managing 75,000 SKUs achieved measurable efficiency gains

Market overview

SCR methodology note

Vendor landscape

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Implementation considerations

Important consideration

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