Case studies
MES

Hartville Collectibles Increases Sales Using Epicor Eagle POS

Case study showing how Hartville Collectibles used Epicor Eagle for inventory, POS, and reporting to increase sales and customer loyalty in a specialty retail environment.

Published
June 4, 2026
Read time
3 min read
Source

Hartville Collectibles implemented Epicor Eagle to manage inventory-intensive operations without UPCs, run automated sales reports, and identify top customers for private events. The system supported receiving, labeling, accounts receivable, and merchandising decisions. Sales data drove purchasing adjustments that increased revenue on items such as hair ties and Pandora Jewelry.

Key takeaways

Eagle handles non-UPC collectibles inventory through easy label printing during receiving

Automated sales reports enabled daily purchasing decisions and product mix adjustments

Customer purchase tracking identified VIPs for targeted loyalty events and private sales

Merchandising changes based on sales data produced measurable revenue increases

Single system supported POS, physical inventory, and accounts receivable for one location

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration