Happigo WMS Implementation: Scaling Multi-Channel Fulfillment

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WMS

Happigo WMS Implementation: Scaling Multi-Channel Fulfillment

Case study showing how Happigo replaced legacy ERP and paper processes with Manhattan WMS to triple daily order volume to 100,000.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Happigo, a leading Chinese omni-channel retailer, implemented Manhattan Associates Warehouse Management System across two Changsha distribution centers totaling 376,737 sq ft. The deployment replaced paper-based picking and an aging ERP with RF-directed workflows, optimized slotting, and real-time inventory visibility. Post go-live, outbound volume reached 150,000 orders on day one and stabilized at three times prior throughput while improving supplier collaboration and promotional responsiveness.

Key takeaways

Daily order shipping volume increased from 30-50k to 100k after WMS go-live

RF-directed picking and optimized routes replaced manual paper processes

Real-time inventory visibility enabled accurate multi-channel order fulfillment

Supplier inbound coordination improved through system-enabled collaboration

System handled order exceptions and peak promotions that legacy ERP could not

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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