Case studies
SCP

Hallmark IT Performance Management with Planview Enterprise

Case study showing how Hallmark replaced legacy time reporting and project tools with Planview Enterprise to align IT work with corporate strategy and prove ROI.

Published
June 4, 2026
Read time
3 min read
Source

Hallmark Cards implemented Planview Enterprise to gain daily visibility into IT projects, replace outgrown in-house systems, and link project data to corporate objectives. The solution enabled balanced scorecard metrics, workload views, and consistent project management processes. Results included elimination of three contract roles, productivity gains for project managers, and data to justify IT spending based on performance outcomes.

Key takeaways

Replaced legacy time reporting and project management tools with integrated Planview Enterprise

Enabled daily visibility into IT project progress against corporate strategies and KPIs

Implemented balanced scorecard for performance measurement and prioritization

Eliminated three contract positions and increased project manager productivity

Provided data to prove IT spending value and reduce wasteful project spend

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration