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SCP

Hallmark Cards PMO Digitizes Project Execution with Projectplace

Case study shows how Hallmark's 12-person PMO replaced sticky notes and spreadsheets with Projectplace, cutting meeting time in half and saving 1,000 hours annually.

Published
June 4, 2026
Read time
3 min read
Source

Hallmark Cards' PMO manages resource planning, investment governance, and vendor oversight for a 28,000-employee global organization. The team replaced physical boards, rogue tools, and email-heavy workflows with Projectplace Kanban boards and story maps. Real-time digital cards improved visibility for remote and onsite staff, standardized work, and eliminated manual resource requests. The PMO reduced stand-up meetings from 60 to 30 minutes and expanded the platform to six additional teams.

Key takeaways

Replaced physical sticky-note boards and spreadsheets with digital Kanban and story maps

Cut PMO stand-up meetings from 60 to 30 minutes, saving 1,000 hours per year

Provided 24/7 real-time task visibility for onsite and remote team members

Eliminated most project-related email and manual resource request processes

Expanded from two initial workspaces to eight total teams across the organization

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration