Hallmark Building Supplies Epicor ERP Implementation Case Study

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Hallmark Building Supplies Epicor ERP Implementation Case Study

Case study of Hallmark Building Supplies upgrading to Epicor ERP v10 to support same-day shipping, custom pricing, and real-time visibility across six warehouses.

Published

June 4, 2026

Read time

3 min read

Source

Hallmark Building Supplies, a building materials distributor serving 21 states, implemented Epicor ERP version 10 to replace legacy systems and accommodate growth. The platform enabled same-day order processing for 100+ daily shipments, integrated eCommerce via Epicor Service Connect, and supported a six-tier custom pricing structure. Real-time dashboards, Advanced Quality Management, and Enterprise Performance Management improved inventory visibility, reduced inter-warehouse transfers, and accelerated cash-flow reconciliation from monthly to weekly.

Key takeaways

Epicor ERP v10 supported 100+ same-day orders across six warehouses with full user adoption

Custom six-tier pricing logic was configured using Epicor extensibility and Custom Solutions Group

eCommerce integration via Epicor Service Connect automated secure workflow orchestration

Advanced Quality Management and planning tools eliminated long-haul transfers and material damage

Weekly cash-flow reconciliation replaced monthly processes, improving financial visibility

Market overview

SCR methodology note

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