Hahn Automotive Warehouse Epicor Eagle Implementation Case Study

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Hahn Automotive Warehouse Epicor Eagle Implementation Case Study

Case study showing how Hahn Automotive reduced errors 20%, returns 10%, and back-office time 30% after deploying Epicor Eagle for J-CON across 80 stores.

Published

June 4, 2026

Read time

3 min read

Source

Hahn Automotive Warehouse replaced its legacy J-CON system with Epicor Eagle for J-CON to improve point-of-sale accuracy and operational efficiency. The distributor operates 80 jobber stores and nine distribution centers serving automotive service professionals across eight states. Key results include fewer part look-up errors, faster daily closeouts, and broader access to customer and product data at every counter. The implementation also introduced the Cover-to-Cover electronic catalog, giving staff immediate access to images, TSBs, and warranty information.

Key takeaways

20 percent fewer errors and 10 percent fewer returns after rollout

Back-office task time reduced 30 percent; daily closeout 30 minutes earlier

Physical inventory steps cut in half; daily system backups eliminated

Employee proficiency reached in four days versus two weeks on legacy system

Cover-to-Cover catalog delivered instant product images and technical data at POS

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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