H.J. Oldenkamp Company Epicor Prophet 21 Implementation Case Study

Case studies

MES

H.J. Oldenkamp Company Epicor Prophet 21 Implementation Case Study

Case study of a 35-employee Michigan distributor replacing legacy software with Epicor Prophet 21 to improve order visibility, reduce paperwork costs, and streamline inter-department communication.

Published

June 4, 2026

Read time

3 min read

Source

H.J. Oldenkamp Company, a specialty building products distributor, implemented Epicor Prophet 21 after years of unreliable legacy systems lacking general ledger and inventory accuracy. The ERP deployment enabled real-time order status visibility, eliminated manual paper processes, and improved data access for customer service and accounting teams. Benefits included reduced operational costs, faster order processing, and scalable infrastructure supporting future growth without staff reductions.

Key takeaways

Replaced fragmented legacy system lacking GL and reliable inventory tracking

Real-time order visibility reduced manual status chasing across departments

Paper and administrative costs declined within the first year post go-live

Customer service representatives gained immediate access to order and inventory data

System supports workload reallocation toward sales growth rather than headcount cuts

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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