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Guillen's Enterprises Epicor Eclipse ERP Implementation Case Study

Case study of Guillen's Enterprises replacing legacy accounting software with Epicor Eclipse ERP for real-time inventory, purchasing, and order management in plumbing distribution.

Published
June 4, 2026
Read time
3 min read
Source

Guillen's Enterprises, a Miami-based distributor of plumbing, HVAC, and electrical products, implemented Epicor Eclipse ERP in 2006. The system replaced unstable accounting software, integrated online ordering, and enabled real-time visibility across inventory and fulfillment. Results included 12 percent sales growth in the first year, 80 percent productivity gains, reduced month-end close time, and improved vendor payment discounts.

Key takeaways

Eclipse replaced fragmented accounting software with integrated ERP for purchasing, inventory, and warehousing

Real-time inventory visibility reduced restocking frequency and enabled 5-10 percent early payment discounts

Order processing time dropped from 10-15 minutes to 1-2 minutes with shared on-screen data

Month-end accounting tasks reduced from two days to one day after implementation

Online store integration eliminated billing errors and enabled direct web payments

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration