
Guillen's Enterprises Epicor Eclipse ERP Implementation Case Study
Case study of Guillen's Enterprises replacing legacy accounting software with Epicor Eclipse ERP for real-time inventory, purchasing, and order management in plumbing distribution.
Guillen's Enterprises, a Miami-based distributor of plumbing, HVAC, and electrical products, implemented Epicor Eclipse ERP in 2006. The system replaced unstable accounting software, integrated online ordering, and enabled real-time visibility across inventory and fulfillment. Results included 12 percent sales growth in the first year, 80 percent productivity gains, reduced month-end close time, and improved vendor payment discounts.
Eclipse replaced fragmented accounting software with integrated ERP for purchasing, inventory, and warehousing
Real-time inventory visibility reduced restocking frequency and enabled 5-10 percent early payment discounts
Order processing time dropped from 10-15 minutes to 1-2 minutes with shared on-screen data
Month-end accounting tasks reduced from two days to one day after implementation
Online store integration eliminated billing errors and enabled direct web payments