Global Shipping & Logistics WMS Implementation Case Study

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Global Shipping & Logistics WMS Implementation Case Study

Case study of Global Shipping & Logistics deploying Manhattan SCALE WMS across new Dubai warehouses to support rapid Middle East expansion and 40+ blue-chip clients.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Global Shipping & Logistics implemented Manhattan SCALE to manage two new one-million-square-foot warehouses at Dubai Investment Park. The system delivered real-time inventory visibility, integrated billing with Oracle, and web-based trading partner management. Within seven months both facilities reached full capacity with 99.8 percent inventory accuracy while onboarding 40+ clients from sectors including food and consumer goods.

Key takeaways

Manhattan SCALE enabled setup of new client process flows and item masters in one day versus one week previously

Inventory accuracy reached 99.8 percent with minimal IT staffing after go-live

Trading Partner Management module gave clients web access to stock levels, order status and item data

Integrated billing module connected directly to Oracle eBusiness Suite for accurate customer invoicing

Rapid scalability supported expansion from two to seven warehouses within 18 months

Market overview

SCR methodology note

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Important consideration

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